F.A.Q
Please find our F.A.Q below, Should you have any other questions which aren't listed below then feel free to get in touch.
Is this service really free?
Yes, It's free for you to register and use our system to hold your conferences.
How can you offer this for free when other companies charge?
We've built the conference system from scratch. We can develop new features as and when we require them. We make a little money from our inbound telephone number (access / dial in number)
Calls to our 0844 numbers cost 7p per minute including VAT plus your phone company's access charge. We earn a small percentage of this which covers the cost of our system and the charges we have to pay our carriers and suppliers.
Can i record my conference?
Yes, When you joined up for our service you were given the option to record your conferences. These are all saved in your control panel. Simply use your pin and moderator pin to gain access.
If you selected not to have your calls recorded then please contact us and we can enable this feature for your next call. (You will be able to enable / disable in your control panel soon)
My control panel isn't working? Very limited?
At this present time you can only gain access to your recordings. Other changes can be made by contacting us. We are making a few changes to our control panel so we have limited it to the basic mode which only shows recordings.
Can i have a local number?
We can offer local numbers but you'll need to get in touch. Local numbers don't offer us a share of the call charges so we aren't able to meet our charges. However we can work with you to bring you our services at the lowest price possible.
Can i dial in from outside the UK?
Yes you can, Enter +44 instead of the 0 at the start of the number. We are also in the process of getting a US number.
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